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Conditions of use

Contractual Definitions
“Customer” or “Purchaser”: either a Consumer or a Professional, depending on the case;
“Consumer”: any natural person who places an Order for purposes other than business, commercial, artisanal, or professional activity;
“Professional/s”: any natural person or legal entity who places an Order within the scope of their business, commercial, artisanal, or professional activity;
“Registered Customer": a User who has successfully completed the procedure of registering with the Website and has selected a password in order to access, among other things, the special section reserved to Registered Customers. A Registered Customer can browse the Site and utilize all services available on it;
"Consumer Code": Legislative Decree no. 206 of September 6, 2005 as amended;
“Contract”: any agreement between MINITOOLS srl and a Customer regarding the Customer’s purchase of one or more Products, concluded in accordance with the procedures set out in these General Conditions of Sale;
“Product”: item on the Website;
“Order”: any offer the Customer presents to MINITOOLS srl regarding the purchase of one or more Products;
"Website": the website store.minitools.com;
“User”: anyone who navigates to the Website.
The terms and the General Contractual Conditions reported below (General Conditions of Sale) govern the electronic purchase and sale of Products between MINITOOLS srl (“Seller” or “Supplier”), with headquarters at Via Nino Rota, Trav. 1a n.c., 70011, Alberobello (BA), listed with the Bari Company Registry under no. 07991130720, tax number and VAT number IT07991130720, and the Customer.

1. Subject
Through these General Conditions of Sale, MINITOOLS srl sells and the Customer purchases the Products on the website store.minitools.com.
The Sales Contract concluded on the website store.minitools.com is considered to be concluded online, following creation of a Purchase Order according to the procedure it provides, and is created without the simultaneous physical presence of the Seller and the Purchaser.
Therefore, all Contracts are concluded through the Purchaser’s access to the Website indicated. By confirming the Order, the Customer acknowledges that they have examined and accepted without reservation these Conditions, the Privacy policy and the Cookies policy.
To make an online purchase of one or more Products, the Customer must first register with the Website, and in accordance with applicable provisions on the protection of personal data, must provide MINITOOLS srl with all data necessary to allow MINITOOLS srl to execute the Orders placed.
The Customer may select any Products they intend to purchase by adding them to the virtual “cart”, whose contents they may always check before sending the Order.
By clicking on the “Proceed to checkout” button, the Customer initiates the procedure for sending the Order. At any time before the Order is actually sent, the Customer may review the data entered in order to identify and correct any inaccurate information.
By clicking the "Place Order" button after completing the above-described procedure, the Customer sends the Order to MINITOOLS srl. Any Order sent in this manner must be considered, for all purposes, a contractual offer from the Customer pursuant to Art. 1326 of the Italian Civil Code.
Upon receiving the Order, MINITOOLS srl will send an automatic “Order Received” message. Among other information, the message will include the data entered by the Customer, who undertakes to verify its accuracy and promptly communicate any corrections. The Customer will be solely liable for possible additional expenses as a result of data errors not promptly reported.
Receipt of the Order does not constitute acceptance of the Customer’s offer to purchase and serves solely to confirm that the Order was received and that the process of verifying data and the availability of the Products requested is underway.
By presenting the Products on the Website, MINITOOLS srl only invites Website users to make it an offer to purchase. This invitation to make an offer is not binding on MINITOOLS srl, and in particular, it is not an offer to the public pursuant to Art. 1336 of the Italian Civil Code, as MINITOOLS srl has full discretion to decide whether or not to accept any offers.
The Sales Contract shall be considered concluded when a separate email accepting the Customer’s purchase offer is sent to the email address the Customer indicates.
MINITOOLS srl shall have the power to accept or decline Orders received. If an Order is declined, the Customer may not assert any rights or claims against MINITOOLS srl for any reason. The Order will be considered accepted and the Contract thus concluded when the Customer receives an “Order Acceptance” email at their email address, containing the Order number which must be used in all subsequent correspondence with MINITOOLS srl.

2. Registering with Website and Acceptance of General Conditions
A Customer who intends to act as a Registered Customer must complete registration with the Website by providing the required information and personal data and must indicate an email address and password for login, as required in the special section of the Website. MINITOOLS srl will send a registration confirmation email to the email address the Registered Customer provides during the registration process.
The Registered Customer must carefully read these General Conditions, and in general must also read the terms and Contractual Conditions that will be displayed and may be printed during the registration process, including through pop-ups or hypertext links; the Customer shall accept these terms and conditions by clicking the special box that indicates “I accept the Terms and Conditions of Use, the Privacy policy and the Cookies policy”.
The Customer expressly authorizes MINITOOLS srl to send this Contract, including the relative General Conditions, any special conditions, and all correspondence regarding execution of this Contract, to their email address, including through special links to the relative Website pages. The Customer acknowledges that they may print or download this Contract, including the relative General Conditions, any special conditions, and all relative amendments in effect at the time.
MINITOOLS srl shall have full and complete discretion not to authorize the User to register.
Upon a three-day notice, MINITOOLS srl may also suspend or cancel a User’s registration at any time for any reason. This notice will not be necessary if the User violates these registration conditions.
The User may request cancellation of their registration at any time by communicating this decision to MINITOOLS srl.

3. Prices and Shipping Expenses
The sales prices displayed on the Website do not include VAT. If the Products are to be shipped to a country other than Italy, the Customer shall be responsible for additional taxes, duties, and levies applicable in that country.
MINITOOLS srl reserves the right to at any time change the prices of Products which appear on the Website. Nevertheless, no price changes shall be effective for Customers who have already sent in their Order.
Shipping costs are indicated and calculated during the Order placement process, before payment is made.

4. Payment and Delivery Procedures
Unless other payment methods have been expressly agreed with the Customer, all Customer payments must be through one of the methods MINITOOLS srl offers during the Order placement process.
The Customer shall pay for the Products when the Order is sent. It is agreed that if the Order is not accepted, MINITOOLS srl will refund the Customer any sums already paid.
MINITOOLS srl has full and complete discretion to reject any payment method.
Unless the parties agree otherwise, all Orders received will be fulfilled after payment is received.
Products purchased will be delivered to the address indicated in the Order, as indicated in the email confirming receipt of the Order. Delivery will be made by the carriers MINITOOLS srl indicates and the Customer accepts.
MINITOOLS srl reserves the right to refuse or not to execute:
- Orders for delivery of Products outside Italy;
- Orders in which delivery of the Products is to a different country than the one indicated in the invoice and/or to a country other than the place from which payment for the Products was made.

5. Failure to Pick Up the Product
Unless the Customer indicates otherwise, MINITOOLS srl will send the purchased Product to the address the Customer provided at the time of registration.
If the Product is returned to MINITOOLS srl because it was impossible to deliver to the address the Customer indicated, MINITOOLS srl will attempt to contact the Customer to request an alternative delivery address.
If MINITOOLS srl is unable to deliver for 7 (seven) days after the first delivery attempt, it may, at its complete discretion, decide whether to demand payment or to consider the Product its own property, with compensation for damages incurred.
MINITOOLS srl may assert its legal rights and any other legitimate right to sums not paid by the Customer. MINITOOLS srl will apply a storage cost of €0.35 (thirty-five euro cents) for each day of storage.

6. Transfer of Risk
MINITOOLS srl is not responsible for late delivery or non-delivery for reasons of force majeure, for example strikes, orders from the public authorities, fires, floods, or damage to machinery not attributable to MINITOOLS srl. In any case, MINITOOLS srl will promptly advise the Customer when situations of force majeure arise and when they no longer exist. If a situation of force majeure persists for more than 30 (thirty) days, either party may rescind the Contract. In case of rescission pursuant to this section, the Customer may not claim any indemnification or compensation, but shall have the right to be reimbursed for any sums already paid for the Products ordered, within 30 (thirty) days after said Order.
If the purchase is made by someone other than a Consumer Customer, the risk of accidental loss of the article shall transfer to the Customer upon delivery of the MINITOOLS srl Product to the first carrier.
Pursuant to Art. 63 of the Italian Consumer Code, the Customer must immediately report any damage to Product wrapping/packaging by making a written note on the delivery receipt stating that the Products are subject to inspection. It is agreed that if the delivery document is signed without any dispute, the Customer may not raise any objections regarding the exterior characteristics of what was delivered.
If the Consumer Customer selects a carrier that was not one of the ones offered during the purchasing phase, the risk of damage and loss of the Products is transferred to the Customer upon delivery to the carrier, and no objections may be raised regarding the exterior characteristics of what was delivered. In this case, the Customer must report any objections directly to the carrier.
When MINITOOLS srl is considered liable for any damage or claim for compensation arising from the Product delivered, including any idle time and transport, this liability may not exceed the price paid for the purchase. In addition, MINITOOLS srl shall not be liable if proof is provided that the merchandise loss or damage was due to the intentional conduct or gross negligence of the carrier or its employees and representatives, or of any other party they used for transport purposes, when these parties acted within their official capacities.

7. Right of Withdrawal
Consumer and non-Professional Customers have 14 days to rescind a Contract concluded online. The withdrawal period runs from the day on which the Customer or a third party (other than the carrier) designated by the Customer, acquires physical possession of the Product.
The right of withdrawal shall be considered asserted when a Consumer Customer informs the Seller of their decision to rescind the Contract concluded, through an express declaration sent to the following address: MINITOOLS srl, Via Nino Rota, Trav. 1a n.c., 70011, Alberobello (BA), via registered letter with advice of receipt or other appropriate means of transmission that provides the proof and date of receipt. The communication must be within the rescission period and may be through any express declaration.
If the withdrawal is proper, the Consumer Customer will be refunded for all payments made to the Seller, including delivery costs (except for supplementary costs due to the Customer’s selection of a type of delivery other than the least expensive standard delivery offered by the Seller). The refund will be made without delay, no more than 14 days after the day the Seller receives the Products subject to the rescission. MINITOOLS srl shall have the right to withhold the refund until it receives the goods or the Consumer Customer shows that the goods have been returned, whichever comes first.
Unless otherwise agreed, refunds shall be given using the same means of payment the Consumer Customer used for the initial transaction.
In case of withdrawal, the Customer must, without undue delay and within 14 days after notice of rescission of the Contract, return the Products to the address indicated by MINITOOLS srl. The term shall be considered met only if the Consumer Customer returns the Products within the 14-day period.
The notice of withdrawal must include the Consumer’s complete information (personal details and address), the goods and services purchased, the Order number and date, the date of rescission, and, if in paper form, the signature of the rescinding Consumer.
The Consumer must return the purchased Products to MINITOOLS srl through direct delivery or shipment, using the carrier of its choice at its own expense, within 14 (fourteen) days after the date of authorization. The Products must be appropriately wrapped in their original packaging (if present), with all eventual accessories. The Products must be sent to the address indicated by MINITOOLS srl.
If the right of withdrawal is exercised in a timely and legitimate fashion, following the established procedures and time frames, the Consumer shall have the right to a refund of all payments made to MINITOOLS srl.
The direct costs of returning the goods shall be borne by the Customer.
The Consumer Customer shall be responsible for any decrease in value of the Products if they are handled in any way other than what is necessary to establish the nature, characteristics, and functioning of the products.  
Contracts concluded with Professional Customers and Businesses may not be rescinded, and therefore the preceding paragraphs do not apply to such.
There is also no right of rescission:
- pursuant to Article 47, paragraph 2, of the Consumer Code, the provisions relating inter alia to the right of withdrawal shall not apply to off-premises contracts for which the total sum of all the fees that the consumer must pay to the seller does not exceed € 50 (so-called small contracts);
- for any purchases which are delivered to a point of sale; 
- for audiovisual or computer software products, sound cards, or MIDI controllers, where the package includes software with LE-type license keys, which have been opened or activated by the Consumer;
- in all cases provided by Art. 59 of the Italian Consumer Code.

8. Warranty Right
MINITOOLS srl undertakes to deliver Products to the Customer that conform to the Sales Contract.
All Products purchased by Consumer Customers through the Website come with a legal warranty of conformity pursuant to the Italian Consumer Code and the Italian Civil Code as applicable, subject to legislative amendments, while Professional Customers will receive a warranty against defects pursuant to articles 1490 and 2226 et seq. of the Italian Civil Code, which expires one year after the Product is delivered.
Consumer Customers will receive the legal warranty of conformity provided by articles 128 et seq. of the Italian Consumer Code, which expires two years after the product is delivered.
For Professional Customers, the warranty must be asserted within eight days after the defect is discovered, while for Consumer Customers must report defects in conformity to the seller indicating any faults and defects found. The legal warranty does not cover any fault or damage caused by accidents or by consumer responsibility including but not limited to abuse, improper usage, any cosmetic damage including but not limited to scratches, dents, cracks or other cosmetic damage, and to normal wear and tear or otherwise due to the normal aging of the product, which are not considered defects in conformity.
MINITOOLS srl is not responsible for a defect in conformity that arises from improper installation of the item, as installation is not included in the Sales Contract and is not performed under its responsibility.
MINITOOLS srl is not responsible for improper installation by Customers, as the items sold are not designed to be installed by Consumers.
There is no defect in conformity if, at the time the Contract was concluded, the Customer was aware of the defect or should have been aware of it through ordinary diligence, or if the defect in conformity is the result of instructions or materials provided by the Customer.
Examples of cases where the warranty will not be recognized include but are not limited to the following: - Tampering with the Product; - Improper installation of the Product; - Unauthorized opening of the Product; - Malfunctioning due to causes unrelated to the Product; - Customer’s failure to maintain the Product; - Expiration of the warranty.
The Customer must send MINITOOLS srl a warranty request through the website store.minitools.com. In order to activate the warranty, the request must indicate the Order number, the invoice number, and any warranty codes on the Products.

9. Security
The Registered Customer is responsible for retaining and appropriate use of all usernames, nicknames, email addresses, and passwords used to connect to the Website and must take all necessary steps to ensure that they are used appropriately and that usernames and passwords are kept secret and not disclosed to any unauthorized person.
The Registered Customer is responsible for all activity on their account and shall be liable for damages caused by the improper use of their access data by third parties.
The Registered Customer must immediately inform MINITOOLS srl if there is reason to believe that usernames (or email addresses) or passwords have or probably have been disclosed to an unauthorized party or that they have been utilized in an unauthorized fashion.
If a Registered Customer forgets or losses their username, they must contact MINITOOLS srl and perform the security controls provided.
MINITOOLS srl reserves the right to suspend usernames (or email addresses), nicknames, and passwords to access the Website, if it believes that there is or probably is a security problem involving them or their unauthorized use.
The Registered Customer is responsible for the truthfulness of the information and personal data provided at the time of registration. The Registered Customer must immediately inform MINITOOLS srl of any change in information and personal data provided at the time of registration, or if possible, directly update them so that this information and personal data are always current, complete, and truthful. If information or personal data have been provided which are false, inaccurate, or incomplete, or if MINITOOLS srl has good reason to believe this is so, it shall have the right to prevent the Registered Customer from using the Website.

10. Use of the Website
The Website, Products, services, and functions made available or purchased through the Website are provided exclusively for the Customer’s personal use. The Customer may not resell or attempt to resell Products, services, content, or functions made available or purchased through the Website to any third parties, nor utilize the Website in order to engage in business activities or for professional or commercial purposes, including advertising, promotion, sale, or any other form of marketing the Products, services, or content made available through the Website, without the prior written consent of MINITOOLS srl.
The Customer may not copy, modify, transmit and distribute to outside parties, show in public, download, print, or publish any part of the Website or its contents for commercial purposes. The Website may be used exclusively for the Customer’s personal purposes in accordance with this Contract.
The Customer may in no way modify or change the editing, graphics, layout, or look and feel of any web page within the Website, as it is understood that these are established by MINITOOLS srl at its sole discretion.
MINITOOLS srl shall have the right to insert its own or third-party trademarks, trade names, logos, ideograms or other distinctive marks, and to insert advertising banners, hyperlinks, or other forms of advertising, at its total discretion, within any web page on the Website.
The Customer may not exploit or utilize the Website or any content in a manner than causes harm to MINITOOLS srl or third parties. In particular, the Customer must refrain from using the Website or its contents to engage in activities in competition, or in a way that causes damage to or jeopardizes the interest, including economic interest, or the image of MINITOOLS srl, other Customers, or third parties.
The Customer is exclusively responsible for evaluating any Product or service that appears on the Website.
MINITOOLS srl assumes no responsibility for personal data or information or other content sent, disseminated, uploaded, or downloaded by the Customer or any third party via the Website. If the Website allows the Customer to make comments or express opinions on the Products, services, or functions made available through the Website, the Customer undertakes to ensure that these comments or opinions refer specifically to the activity of the economic operator being commented on and to specific facts and circumstances. Subject to the above, MINITOOLS srl reserves the right not to disseminate, to remove from the Website, or to modify without advance notice, any content made available by the Customer of which it becomes aware, or any other content published by third parties, that is or could be a violation of this Contract, mandatory legal provisions, or third party rights, or if MINITOOLS srl believes in good faith that this information or content is a violation of this Contract or the law.
The Customer must hold MINITOOLS srl harmless from any claims or legal action initiated or threatened against MINITOOLS srl by third parties as a result of the fact that the Website or its functions are utilized by the Customer in violation of this article or in violation of any other provision of this Contract.

11. Intellectual Property Rights
The contents of the Website, such as works, images, photographs, music, sounds and videos, documents, drawings, figures, logos, and any other material, in any format, published on the Site, including menus, web pages, graphics, colors, formats, instruments, characters, and design of the Website, diagrams, layout, methods, processes, functions, the Contract, these Conditions, and the software that are part of store.minitools.com, are protected by copyright and any other intellectual property right of MINITOOLS srl or its licensees. It is expressly prohibited to copy, modify, or create works derived from and/or based on the Website or to reproduce any portion of the store.minitools.com site or its content and data, in any form, without the express written consent of MINITOOLS srl.
MINITOOLS srl has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction of any part of store.minitools.com and its contents, in any manner or form. With regard to use of the Website, the User and/or the Customer is authorized solely to view the Website and its contents. The User and/or Customer is also authorized to make any temporary reproductions, of no economic importance, that are considered transitory or accessory and are an integral and essential part of said viewing of store.minitools.com and its contents, and any other navigation of the Website solely for the legitimate use of store.minitools.com and its contents.
The User and/or Customer are not authorized to make any reproduction, using any medium, of any part of the Website and its contents. Each act of reproduction must be individually authorized by MINITOOLS srl.
In addition, the User and/or Customer are under no circumstances authorized to utilize, in any manner or form, the contents of the Website or any individual work protected by copyright or any other intellectual property right of MINITOOLS srl or its licensees.
The User and/or Customer are expressly prohibited from downloading, copying, reproducing, duplicating, or utilizing or disseminating any trademark, trade name, logo, ideogram, or other distinctive mark related to MINITOOLS srl or store.minitools.com or the relative Products.

12. Protection of Personal Data 
The disclosure provided pursuant to Regulation (EU) 2016/679 and its subsequent amendments and additions, should be considered an integral part of this Contract.
For information regarding the processing of personal data provided by the Customer during registration with the Website or thereafter when accessing the reserved area of the Website, refer to the section Privacy policy, a continuously updated version of which can be consulted on the Website at the following link: Privacy policy.

13. Changes and Partial Invalidity
MINITOOLS srl reserves the right and exclusive discretion to make, at any time, all changes, additions, and/or updates it deems necessary and/or simply appropriate, to the Website and to the contents, programs, and/or other material contained therein and/or available through said Website (including these General Conditions).
For purposes of clarity, none of the changes and/or updates described above will be effective for Contracts already signed with Customers before said change or update was made.
If a provision of this Contract is declared null, invalid, or ineffective in whole or part by any competent court, regulatory authority, or administrative authority, the remaining provisions of this Contract shall not be affected.

14. Jurisdiction
The Contract is governed by Italian law.
In case of a dispute with a Professional Customer, the courts of Bari shall have jurisdiction.
Solely the Italian version of this Contract shall be legally binding as the original text.
The parties also agree that all relationships shall be based on the Italian language, which shall be their official language.
Any disputes may be handled through the new Online Dispute Resolution platform, an online mediation platform to protect the Consumer that was created by the European Commission. The new mediation system is available at https://webgate.ec.europa.eu/odr.

15. Additional Conditions
The disclosures indicated below, including the relative link, as well as the pages they refer to, describe additional conditions regarding specific services offered by store.minitools.com and are an integral and substantive part of this agreement:
Privacy policy;
Cookies policy.
Each of these disclosures may be modified from time to time. The modifications shall be valid after the date of publication on the Website. These rules, which may be published from time to time, are therefore incorporated into this agreement.

Vers. 1.4 del 13-03-2024