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SHIPPING
SHIPPING COSTS CALCULATION
- Where to ship:
- Shipping cost: (VAT excluded)
- FREE SHIPPING for orders from (VAT excluded)
SHIPPING TIMES
| Shipping times | |
| ITALY | 24/48 hours |
| EU COUNTRIES | Approximately 2 days |
| NON-EU COUNTRIES | Approximately 4 days |
Orders placed before 3:00 pm (CET) will be processed the same day.
COURIERS AND DELIVERY ATTEMPTS
| COURIER | DELIVERY ATTEMPTS* |
| BRT | The courier attempts delivery twice, then the order is held in the depot for 5 days. |
| DHL | The courier attempts delivery twice, then the order is held in the depot for 10 days. |
| GLS | The courier attempts delivery twice, then the order is held in the depot for 10 days. |
*It is not possible to choose which courier to use for the shipment under any circumstances. For abroad shipments (both EU and Extra-EU) only DHL is used.
HOW TO TRACK YOUR ORDER
You will receive an automatic email from Minitools. This will state the courier in charge of your shipment and the shipping number. You can trace the shipment directly from the courier’s website using the shipping number provided.
| COURIER | SHIPMENT TRACKING SITE |
| BRT | https://services.brt.it/it/tracking * |
| DHL | www.logistics.dhl/it-en/home.html |
| GLS | www.gls-italy.com/ |
* to track the shipping sent through BRT, insert the code provided in the field “ID collo cliente”
SALES RESTRICTIONS
BRAZIL
The sale to Brazil is allowed only to professionals or companies, unfortunately it is not allowed to private customers.
TURKEY
The sale to Turkey is allowed only to professionals or companies, unfortunately it is not allowed to private customers.
UNITED KINGDOM
The sale to United Kingdom is allowed without restrictions to professionals or companies, it is only allowed for consumers with orders of the minimum value of € 180.00 * (excluding VAT and shipping).* The restriction imposed by the current legislation amounts to £ 135.00, therefore the amount will vary according to the current currency exchange at the time of purchase.
ALGERIA
The sale to Algeria is not allowed at the moment.
ISRAEL
The sale to Israel is not allowed at the moment.
RUSSIA
The sale to Russia is not allowed at the moment.
UKRAINE
The sale to Ukraine is not allowed at the moment.
FREE SHIPPING
| DESTINATION | MINIMUM ORDER |
| Italy | for orders from €75,00 (VAT excluded) |
| EU Countries | for orders from €140,00 (VAT excluded) |
| Non-EU Countries | for orders from €280,00 |
