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PRIVACY POLICY

This Privacy Policy describes how SAVIX srl ("SAVIX", "we", "us", "our") collects, uses, stores, and discloses the personal data of its Customers and users ("Customer", "user", "you", "your") in connection with the use of the website store.minitools.com and other digital channels managed by SAVIX (collectively, the "Platform").

The protection of your personal data is a priority for us. We invite you to read this notice carefully to fully understand our privacy practices.

1. WHAT PERSONAL DATA DO WE PROCESS?

We collect various categories of personal data to provide and continuously improve our products and services. The processing of data is carried out in compliance with the principles of lawfulness, fairness, and transparency.

a) Data you provide directly to us:

  • Identification and contact data: first name, last name, company name, tax code and/or VAT number, shipping and billing address, e-mail address, telephone number.
  • Account registration data: e-mail address and password. You may also choose to register via social login (e.g., Facebook, Google), in which case we will acquire the necessary data from the third-party service, subject to your authorization.
  • Payment data: chosen payment method. Please be advised that we do not know or store your credit/debit card details or other financial information, as they are managed directly by payment service providers through encrypted and secure protocols. We only receive the outcome of the transaction.
  • Order-related data: details of purchased products, order history, information on returns, warranties, and abandoned carts.
  • Data communicated to Customer Service: any information you voluntarily provide when you contact our support (via e-mail, telephone, chat, or other channels), including any call recordings subject to your explicit consent.
  • Data for marketing and interaction purposes: information provided for newsletter subscriptions, participation in surveys, contests, or promotions; content of product reviews, comments, questions, or answers.
  • Third-party data: if you provide us with third-party data (for example, to ship a gift), you declare that you have obtained their prior consent for the communication of their data to SAVIX for the purposes described herein.

b) Data collected automatically:

  • Technical and browsing data: Internet Protocol (IP) address used to connect your computer to the Internet, login data, browser type and version, device type, operating system, unique identifiers such as cookies, browsing history on the Platform (full URL path, products and content viewed or searched for, page load times, download errors, duration of navigation).
  • Location data: information about your approximate geographical location, derived from your IP address, if you enable the relevant services on your device.
  • Data from e-mail interactions: we use web beacons in our e-mails to detect if an e-mail has been opened and which links within it have been clicked, in order to measure the effectiveness of our campaigns.

c) Data received from other sources:

  • Data from logistics partners: updated delivery and address information from our couriers, which we use to update our records and deliver your future orders more easily.
  • Data from marketing and analytics partners: aggregated or pseudonymized data for statistical analysis and to personalize our advertising campaigns.
  • Data from public sources or partners for fraud prevention and credit risk: information to verify your identity, prevent fraudulent activities, and, in some cases, to assess and manage credit-related risks.

2. PURPOSES OF THE PROCESSING

We process your personal data in accordance with the current legislation, GDPR (Regulation (EU) 2016/679). The purposes of the processing are listed below.

A. Performance of a contract and pre-contractual measures

We process your identification, contact, registration, and order-related data to perform a contract to which you are a party or to take pre-contractual measures at your request. The provision of this data is necessary. Specifically, to:

  • Manage your registration on the Platform and access to reserved services (e.g., personal area, wishlist).
  • Conclude and execute the purchase contract, including the management of orders, payments, shipments, returns, and the legal warranty.
  • Provide customer support and manage your requests.
  • Manage your participation in prize contests.

B. Compliance with legal obligations

We process your identification, contact, and billing data to comply with a legal obligation to which we are subject. This includes:

  • Managing accounting and tax obligations (e.g., issuing invoices).
  • Complying with obligations arising from consumer protection legislation.
  • Performing compliance checks, for example, against sanction lists (anti-terrorism legislation).
  • Responding to requests from competent authorities.

C. Other purposes

We process your contact, browsing, and order-related data to personalize your experience on the Platform, offer you more relevant content and products, and to improve the services offered by SAVIX.

  • Recommendations and personalization. We use your personal data to suggest features, products, and services that may be of interest to you, to identify your preferences, and to personalize your experience with the services provided by SAVIX.
  • Advertising. We use information such as your interactions with SAVIX, its content, and services to show you interest-based advertising related to features, products, and services that may be of interest to you. We do not use personally identifiable information to show you interest-based advertising.
  • Conducting opinion polls and market research.
  • Contacting you by telephone or SMS for satisfaction surveys or promotions.
  • Recording phone calls with Customer Service for training and quality control purposes.
  • Using non-essential cookies (profiling, marketing, analytics), as described in our Cookie Policy.
  • Preventing and suppressing fraud, abuse, and credit risks to protect our security and assets.
  • Sending e-mail communications about products or services similar to those you have already purchased (so-called "soft spam"), unless you object.
  • Ensuring the security of our IT infrastructure.
  • Among the various services available on the Platform, SAVIX offers all users the option to request a newsletter. This service consists of sending e-mails with informational and commercial content to the e-mail address you have provided.

We may also ask for your consent to use your personal data for specific purposes that we will communicate to you. When you consent to our use of your personal data for a specific purpose, you may withdraw your consent at any time, and in such case, we will cease any further use of your data for that purpose. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

3. TO WHOM IS YOUR DATA DISCLOSED?

The data may be disclosed to:

  • Third-party service providers: we employ other companies and individuals to perform certain activities on our behalf. For example, to fulfill orders for products or services, deliver packages, send postal mail and e-mails, remove repetitive information from customer lists, analyze data, provide marketing, analysis, and management assistance, provide search results and links (including paid listings and links), customer support service providers (e.g., call centers), process payments, transmit content, assess and manage credit risks, and provide customer support services. These third-party service providers have access only to the personal data necessary to perform their functions, but may not process the data they become aware of for any other purpose. Furthermore, such third parties are required to use the personal data they become aware of in accordance with this Privacy Notice and applicable data protection laws.
  • Payment service providers: to process payments, these providers (e.g., PayPal, Stripe, Klarna) act as independent data controllers. We invite you to consult their privacy notices.
  • Consultants and professionals (legal, tax, accounting) for the management of compliance or litigation.
  • Judicial, police, and other public authorities, where required by law or for the protection of our rights.
  • Business transfers: in the event of extraordinary transactions (mergers, acquisitions, business transfers), customer data is part of the transferred business assets but remains subject to this notice (unless, of course, the customer consents otherwise). If SAVIX or substantially all of its business assets were acquired by a third party, personal data relating to customers would naturally be among the transferred assets.
  • Marketplace partners: should SAVIX activate a marketplace model, the data necessary for the transaction would be transmitted to the third-party seller, who would act as an independent controller.

4. TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Your personal data is primarily processed within the European Economic Area. However, some of our service providers (e.g., for cloud, CRM, or analytics services) may be based or process data outside the EEA. In such cases, the transfer will take place in full compliance with current legislation, ensuring an adequate level of protection.

5. FOR HOW LONG DO WE RETAIN YOUR DATA?

Personal data will be retained for the time necessary for the purpose for which it was collected, for the period of time established by law, or for the time necessary to fulfill other legal duties.

6. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have the right to obtain information about the data stored concerning you, including any recipients and the planned retention period, pursuant to Art. 15 GDPR. If the processed data is not (or is no longer) correct, you have the right to rectification (Art. 16 GDPR). If the necessary legal requirements are met, you can request the erasure (Art. 17 GDPR) or restriction (Art. 18 GDPR) of the processing, as well as object to the processing itself (Art. 21 GDPR). Where you believe that the processing of personal data relating to you infringes data protection law, you have the right to lodge a complaint with a data protection supervisory authority of your choice (Art. 77 GDPR).

7. DATA SECURITY

We design our systems with your security and privacy in mind. We implement physical, electronic, and organizational security measures in relation to the collection, storage, and disclosure of our customers' personal data. Our security procedures mean that we may ask you to verify your identity before we disclose personal data to you.

It is important that you take appropriate measures to prevent unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique and complex password and always making sure you have logged out when you finish using a shared computer.

8. MINORS

Our services are not intended for persons under the age of 18. If you are under 18, you may use our services only with the involvement and authorization of a parent or guardian. If we become aware that we have collected personal data from a minor without verification of parental consent, we will take the necessary steps to remove that information.

9. APPLICABLE LAW AND LANGUAGE

  • This notice is governed by Italian law.
  • This notice is drafted in the Italian language. In the event of translation into other languages, the Italian version shall prevail over any other linguistic version, both for interpretative purposes and in the event of any disputes.

10. COOKIES AND CONSENT MANAGEMENT

We use cookies and similar technologies to enhance your shopping experience, provide our services, understand how customers use them, and display advertising. Here you can find information about which cookies we use. To access the overview of all cookies, click here. 

11. DATA CONTROLLER

The Data Controller of your personal data is: SAVIX srl Registered office: Contrada Popoleto, 14/B - 70011 Alberobello (BA), Italy VAT number: IT05948750723

Furthermore, the Data Processor can be contacted at the following e-mail address: [email protected].

12. AMENDMENTS TO THE NOTICE

As our business changes constantly, our Privacy Notice is also subject to change. We suggest you check our website frequently for any changes. In the event of substantial changes, we will inform you via e-mail or with a notice on the Platform. Our current notice applies to all data we have about you, unless otherwise stated.

Ver. 1.2 of 15-04-2026